Desktop Application

Desktop Application

Desktop Application

Biasly • 2025 • 1 minute read

Biasly • 2025 • 1 minute read

Biasly • 2025 • 1 minute read

I refined and optimized 40+ existing webpages and designed 11 new pages for a new B2B SaaS multiform desktop application, improving usability and reducing drop-off rates. In less than 150 hours I expanded an existing design system, introducing complementary UI elements to enhance user experience.

I refined and optimized 40+ existing webpages and designed 11 new pages for a new B2B SaaS multiform desktop application, improving usability and reducing drop-off rates. In less than 150 hours I expanded an existing design system, introducing complementary UI elements to enhance user experience.

I refined and optimized 40+ existing webpages and designed 11 new pages for a new B2B SaaS multiform desktop application, improving usability and reducing drop-off rates. In less than 150 hours I expanded an existing design system, introducing complementary UI elements to enhance user experience.

Conceptual Design

Conceptual Design

Conceptual Design

Internship

Internship

Internship

B2B SaaS

B2B SaaS

B2B SaaS

Role

UX Design Intern

UX Design Intern

Tools

Figma, Research Google Office

Figma, Research Google Office

Duration

4 months

4 months

Personal Impact

— Introduced/designed a Single form option

— Expanded design system with new UI elements

— Collaborated with PM to iterate quickly

— Completed 12 surveys for content analysis

— Introduced/designed a Single form option

— Expanded design system with new UI elements

— Collaborated with PM to iterate quickly

— Completed 12 surveys for content analysis

— Completed SUS testing to improve experience

— Enhanced UX using media literacy research

— Applied key principles from Don't Make Me Think

— Completed SUS testing to improve experience

— Enhanced UX using media literacy research

— Applied key principles from Don't Make Me Think

Constraints:

— Limited to 150 hours, divided between media literacy/UX training, completing surveys, and designing the desktop application

— Recently learned Figma through self-teaching

— No prior experience in the finance industry or familiarity with target users

— Solo design effort, collaborating only with a Product Manager

— No existing user research to reference

— A design system still being finalized

Multiform Process

Before

Single Form Process

after

Dashboard Redesign

The original dashboard layout was crowded and hard to scan—long business names and wide tables made the content overflow, especially on smaller screens. To fix this, I reorganized the structure by combining offering details into a single column and separating status updates into their own sections. I added color to highlight recent changes and emphasize links and next steps, replacing static chips with interactive popups triggered by hover or click. I also introduced more icons to clarify task statuses and guide users more intuitively. These changes not only improved readability but made the interface more responsive and actionable.

Before

after

Form Navigation + Interaction Improvements
To improve usability across the filing process, I redesigned the form navigation to replace the cluttered multi-dropdown menu with a cleaner, collapsible sidebar. I added a visible autosave indicator to give users confidence that their input was being stored. Content areas were expanded to reduce crowding, and longer forms now support vertical scrolling instead of splitting content awkwardly across multiple screens. I also introduced editable, scrollable charts and overlay modals, allowing users to make updates without navigating away from the current step—eliminating the need to backtrack and improving task flow overall.

Before

after

Reflection

This project was a crash course in designing under real-world constraints—tight timelines, no existing research, and an unfamiliar industry. Unlike past projects where I was the only designer in client-facing rooms, I got to collaborate directly with a Product Manager, which sharpened my ability to iterate quickly, prioritize user needs, and advocate for design clarity. It was a fast-paced but rewarding experience that pushed my skills and deepened my confidence.

Let’s connect. Want to collaborate or just chat design?
Get in Touch | More About Me

Let’s connect. Want to collaborate or just chat design?
Get in Touch | More About Me

Let’s connect. Want to collaborate or just chat design?
Get in Touch |

More About Me

Let’s connect. Want to collaborate or just chat design?
Get in Touch | More About Me

Copyright © 2025 Lilian Juma